Command over your revenue
You can't retain what you can't see. Agency gives you real-time intelligence on every account, so the $200k renewal never sneaks up on you again.
Trusted by leaders covering 150,000+ of their customers.
Name a customer.
Tell me what's happening with them right now.
If you can’t answer that for the bottom 80% of your book, you’re not alone. Most CS leaders find out at renewal, or when legal sends a notice to churn.
Meet Kai, your AI agent for customer success.
Kai monitors every signal across your entire book: emails, calls, Slack, support tickets, product usage. Your health scores update in real time. Your risk alerts fire automatically. Your expansion opportunities surface the moment usage patterns shift.
You and your team show up to every conversation already knowing what's going on and what to do next.
What can Kai do?
Renewals
No more 90-day fire drills. Kai reinforces value year-round so you walk into every renewal already knowing the outcome.
Churn Prevention
Stop finding out too late. Kai surfaces your at-risk accounts months before customers consider leaving, while you still have time to act.
Expansion
Kai spots adoption signals across your book and delivers ROI-backed proposals at exactly the right moment. Not the next QBR.
